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Authenticity and Change

Cultivated Roses, no matter how beautiful, have virtually no fragrance, in my experience. They look good, but lack core elements of the...

Values, Inclusion and Culture

Values are not words confined to a wall in Head Office. They are the beliefs we live out on a day-to-day basis. As Marshall Goldsmith has...

What has happened to L&D?

Peter Senge popularised the term “learning organisations” in 1990, yet most businesses today are nothing like what he envisaged, in spite...

Are you Serious about your Values?

I see values on the walls or glass doors of most organisations. Most are good intentions, rather than current reality. Values are what...

Losing Customer Loyalty: Lessons from MTN

My second year of teaching in Johannesburg was 1998. I was soon to discover a passion for business, and have the fire of positive...

How to Transform Eskom…and ourselves

From time to time I am asked how I would transform an organisation,Â be it Eskom at present, or the SABC. Often, in South Africa, this...

Five Ways that Effective Teams dominate

The German Team’s success at the World Cup is not only a triumph of football, but of teamwork. Executive teams can certainly apply some...

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