Tag Archives: Coercion

Change Ingredients

To quote Rosabeth Moss Kanter, esteemed Harvard Business School professor, author of 15 books and The Change Toolkit, “Personally, I hate change, but I love renovating my house.” Change that is imposed – through coercion – is different to change that we embrace or initiate, it seems. David Garvin, from Harvard university, has found only [...]

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