I am constantly confronted with old mindsets about the world of work. No experience of this is more apparent, nor more intrinsically flawed, than banking in South Africa. I am grateful to fellow entrepreneur and IT guru, Darryl Baumann, for his thoughts on this over a fine breakfast this morning (thank-you, Lemon Rose Farm). It [...]
Category Archives: Engage
Is your Identity connected to your Work?
Identity is a complex matter, made all the more so by well-meaning psychologists. At its heart, though, identity is about a label (“archetype” or “persona”) that we choose to be linked to. Similarly, the concept of branding stems from cattle-farming, where cattle are branded with the name of their owner’s business. Two labels, or identities, [...]
Posted in Engage Tagged archetype, Customer Service, Identity, occupation, organisation, persona, Personal brand, work Leave a comment
Authentic Jerk or Juggernaut?
Isn’t it strange how some people subconsciously choose isolation over intimacy? I say “subconsciously” because it is seldom our desire to be negatively differentiated from others. Rather, we want to stand out positively in the pack. We might misread intentions or non-verbal cues, or pander to our history as opposed to our potential. I was [...]
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Four Lessons from Kenya
My recent business trip to Nairobi was my first time in Kenya, and my reflections on the time are contained below. 1. Gratitude: I live in South Africa, and we do not shy away from complaining when our sports teams lose or our municipalities get things wrong – perhaps rightly so. It is good, though, [...]